Cyara, a provider of artificial intelligence-driven customer experience assurance solutions, has named Rishi Rana, its former president, as its new CEO, while Co-Founder Alok Kulkarni transitions to ...

C3 AI, a business artificial intelligence software provider, has been awarded U.S. patent (US 12,111,859) for its advanced AI agent generative AI technology.

The Access Group, a provider of business management software for mid-market organizations, will acquire Paytronix, a provider in guest engagement for restaurants and convenience stores. Financial ...

Jasper, a marketing platform provider, has expanded its product suite to include the new AI App Library, a directory of more than 80 purpose-built marketing artificial intelligence applications. This ...

With Bloomreach's RCS, marketers can guide customers through their shopping journeys and tailor recommendations to their preferences in real time. With no character limits and high-quality image ...

Zingly's new Rooms, GenAI Buddy, Relationship AI, and Agent Copilot use AI to fuel revenue growth and maximize customer acquisition, onboarding and wallet share.

Coveo partners with Shopify, offering AI search, personalized recommendations, generative answering, and margin optimization for superior shopper experiences.

Yext's Reserve with Google integration allows consumers to make reservations right from within their searches.

Marchex, a conversational intelligence technology provider, has begun a phased rollout of its vertical-specific advanced AI solutions for lead identification, lead value assessment, and trending ...

TigerEye today introduced its conversational AI Analyst to help professionals in sales, finance, marketing, revenue operations, and customer success by answering complex questions about the business.

We all love a working and profitable relationship with our customers. But what's your plan for when things get bumpy?

Software Advice urges companies to look toward guidelines, such as the Web Content Accessibility Guidelines (WCAG), and human collaboration with artificial intelligence-powered accessibility testing ...