The national department store chain Nordstrom is looking to go private, with members of the Nordstrom family offering $3.8 ...

Server-side data collection presents a solution to the challenge of compliant data collection during peak seasons.

Exceptional customer experiences are found at the interaction of technology and empathy, and retailers need to start with ...

When international brands consider entering the U.S. with brick-and-mortar stores, there are four primary goals they’re ...

DHL eCommerce recently conducted a comprehensive survey of 12,000 online shoppers in 24 countries. The results from the ...

The most successful retail brands in the world — Amazon.com, Target, Walmart, among others — have fully embraced digital ...

Neuroscience-powered GenAI enables retailers to connect with this brilliant consumer, who will only give them their undivided ...

Back-to-school shopping helped many large retailers see a foot traffic spike, according to a new report from Placer.ai.

Effective voice AI in the contact center facilitates respectful interactions and speeds up solutions, creating a better ...

Costco Wholesale's membership increase took effect on Sunday as its annual membership fees increased to $65 from $60 for its ...

Fraud prevention is possible in today’s AI-powered world, but the onus is on retailers to be more forward-thinking in their ...

The important thing to remember is that promotions aren’t set in stone. Therefore, making the most of the back-to-school ...