In this session, we will explore the essential negotiation skills and strategies that are key for success. Whether you are an aspiring or current business owner or just navigating decisions and ...

A well-executed franchise program can catapult a sound business concept into a worldwide organization. 7-Eleven© operates over 56,000 stores in 18 countries. Subway© is operating over 44,000 shops in ...

The purpose of this session is to help you understand how customer feedback can make your business stronger and more profitable. We will cover how to create a customer experience process. We’ll talk ...

At some point in the life of your business, you should begin the process of turning your business over to others. No one likes to think about death or taxes...or creating an exit plan. But failure to ...

It is very important that you understand the business you wish to start. Appraise your experience, likes and skills to determine if that business is a good fit. In this session, you will learn how to ...

Buying an existing business can offer advantages over organic expansion. In this session, you will learn how to evaluate the opportunities and risks associated with expansion through acquisition. In ...

Through this session, you will learn what a project is and why project management is important. You will understand the stages of project management and how to work through each stage. Finally, you ...

In this session, we'll learn what business operations are and why they're important for your small business. By understanding these basics, you can keep your business running smoothly and efficiently.

In this session, you will learn about the important role that effective leadership plays in managing and growing your business. You will also learn various techniques and skills to create your own ...

Communication is always essential. When so many things are in flux, your customers want to hear from people and businesses that matter to them. As a small business owner, you have the unique advantage ...

This session focuses on defining and emphasizing the importance of ethics in both personal and business contexts. The goal is to provide insights into how ethical principles guide behavior, contribute ...

The type of space you need for your business is related to the goods or services you will be offering and the activities you will need to perform. It’s a good idea to make a list of your expected ...